Contact Press

Editorial desk

Write to editorial at pressjuiceco.ca. A person reads everything that arrives and we aim to reply within three business days.

What to write to us about

• A figure that looks wrong. The most useful message we get. Bonus terms, wagering multiples and processing times change without notice, so tell us what you found and where.
• A payout experience that contradicts what we published. If a site we describe as same day took you five days, we want the detail. It changes the assessment.
• A correction on regulation. Provincial rules move, particularly in Alberta.
• Press and partnership enquiries. Say plainly what you are asking for.

What we cannot help with

We are an independent publisher and not a casino, so we cannot access your account, release a withdrawal, recover a lost balance, adjust a bonus or intervene in a dispute. Those all go to the operator, and if the operator will not resolve it, to the licensing body named in its terms. An Ontario licensed site can be escalated to the Alcohol and Gaming Commission of Ontario.

We also cannot offer advice on individual gambling decisions, and we do not tell readers what to bet.

If gambling has stopped being fun

Please do not write to us for help with a gambling problem, because we are not equipped to give it. Trained, free and confidential support exists in every province, listed on our responsible gambling page. Contacting them is a better use of the next ten minutes than contacting us.